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Calibrating stars & telemetry

Hello, I'm Vikram.

I deliver enterprise AI programs that improve reliability, cost, and governance.

Business Impact

Delivery Efficiency

Reduced enterprise delivery cycle times by over 30% while improving platform stability.

Operating Model

Scaled Leadership

Led 5+ squads and 40+ practitioners across onsite and offshore delivery streams.

Technical Depth

Realtime Systems

Delivered telemetry and AI workloads targeting P95 under 200 ms at high concurrency.

Recent Outcomes

Risk & Governance

Shipped AI evaluation and control patterns that reduced simulated error-budget breaches by 38%.

Live Telemetry

System Status

SimulatedP95 180 ms
Edge latency (ANZ)
0.180 s

Targets < 200 ms at 10k+ device concurrency.

Active visitors by region
  • Melbourne · Edge POP
  • Sydney · API Gateway
  • Adelaide · Vector cache

Geo feed rotates every few seconds.

Server load
32%
Coffee consumed
1.0 cups

Load is synthetic; caffeine is not.

Cloud Modernisation
-30%Delivery
Faster ROI & leaner infra spend on regulated programs.
Realtime Reliability
10k+Devices
Resilient CX & telemetry with P95 <200ms latency.
AI Quality & Risk
-38%Breaches
Safer AI rollouts; 100% tested key server for signing.
Leadership Scale
40+Resources
Leading 5+ cross-functional squads onsite & offshore.
Strategic Alignment
>55%Clarity
Bridging engineering depth with executive strategy.
Portfolio Value
$5M+Budget
Stewardship of multi-million programs with compliance.
Vikram Avatar

About Me

With over 15 years in the technology industry, I've had the privilege of working as a Senior Technical Leader and Certified Scrum Master (CSM) in the financial services and telecommunications sectors. My focus has been on program delivery, enterprise transformation, and architecting AI/ML-driven solutions.

I have experience in leading cross-functional teams and guiding cloud-based modernizations. My technical background includes Python, TypeScript, and cloud-native infrastructure like Kubernetes, GCP, and AWS. I'm passionate about fostering an agile culture and translating complex technical roadmaps into business value.

  • Translate strategy into roadmaps that improve delivery efficiency and de-risk cloud modernisations.
  • Align AI/ML delivery with compliance and risk models from the start.
  • Use telemetry and dashboards to provide transparency for leaders and teams.
  • P95 < 200 ms realtime WebSocket telemetry across 10k+ device concurrency (ANZ).
  • Core banking transformation (.NET/Azure) trimmed delivery time by >30% and infra cost by >15%.
  • $5M+ portfolio oversight with 100% compliance to enterprise standards and risk models.
  • Lead 5+ squads (up to 40 resources including offshore) through Agile/Scrum/SAFe rituals.
  • Exec workshops for 40+ leaders improved decision clarity by ~55%.
  • Certified Scrum Master; governance first to keep risk, budget, and delivery aligned.
  • Next.js + Supabase JIRA analytics dashboard surfacing sprint velocity and LLM retro insights.
  • Node.js/Express public-key server with full Mocha/Chai coverage for API signing.
  • React/TypeScript + D3 relationship timeline visualiser for customer journeys.
  • Langfuse + Phoenix evaluation stack reducing simulated LLM error-budget breaches by 38%.

Experience

Senior Delivery Lead / AI/ML Solutions ArchitectANZ — Melbourne, VIC
Sept 2017 - Jun 2025+
  • Led the delivery of AI/ML solutions, including real-time WebSocket telemetry services for high-concurrency devices.
  • Guided the transition of core banking platforms to cloud-native architectures (.NET/Azure), improving delivery efficiency and reducing infrastructure costs.
  • Managed a program portfolio valued at over $5M, supporting multiple cross-functional squads.
  • Developed the technical vision and managed the product backlog for platform modernizations, ensuring alignment with enterprise standards and risk frameworks.
Senior Project Manager & Business AnalystNational Australia Bank (NAB) — Melbourne, VIC
Nov 2016 - Sept 2017+
  • Managed the delivery for a critical risk and compliance program, focusing on regulatory adherence for major data initiatives.
Lead Business AnalystMicrosoft Inc. — Sydney, NSW
Oct 2015 - Oct 2016+
  • Delivered a gap analysis for Azure ML telemetry, which helped to improve system reliability and reduce incident resolution time.
  • Worked on aligning DevOps strategies with enterprise standards to improve compliance.
Business Analyst / Project CoordinatorTelstra — Melbourne, VIC
Nov 2014 - Oct 2015+
  • Developed customer journey scorecards and streamlined JIRA requirements to improve delivery efficiency and operational clarity.
Senior Business AnalystInfoCentric — Melbourne, VIC
Aug 2011 - Nov 2014+
  • Delivered analytics and BI projects that boosted client engagement and automated regulatory reporting.
Developer Support / Software Testing / AnalystMYOB — Melbourne, VIC
May 2010 - Aug 2011+
  • Optimized data processing workflows, which improved efficiency and reduced reporting time for financial data sets.
Independent AI Consulting & UpskillingIndependent AI Consulting & Upskilling — Melbourne, VIC
Jun 2025 - Current+
  • Architected and developed a Next.js and Supabase analytics dashboard for JIRA to expose sprint velocity metrics and generate LLM-powered retrospective insights.
  • Built 'AI Resume Tailor', an automated NLP system using web scraping and prompt engineering to match CVs to Job Descriptions instantly.
  • Created 'AI Gmail Manager', an autonomous TypeScript agent for inbox triage, sentiment analysis, and draft generation using LLMs.
  • Developing 'Jyotish Shastra' and 'BTR-Demo', enterprise-grade platforms exploring the intersection of ancient Vedic algorithms and modern AI/ML.
  • Creator of the @vicd0ct YouTube channel, producing technical deep-dives on live coding, algorithm archaeology, and telemetry breakdowns.
  • Built a production-grade Node.js/Express public-key server for API signing with full test coverage.
  • Developed a React/TypeScript and D3 visualization tool for dynamic customer journey interactions.
  • Implemented an LLM evaluation stack using Langfuse and Phoenix to reduce error budget breaches in a simulated production environment.

Skills & Certifications

  • AI/ML Solutions
  • LLM Pipelines (LangChain, Langfuse)
  • Real-Time Telemetry
  • MLOps
  • Data Architecture
  • Python, TypeScript, React/Next.js
  • Kubernetes, Docker, Terraform
  • GCP, AWS
  • Postgres/Supabase
  • CI/CD, DevOps
  • Technical Program Management
  • Agile/Scrum/SAFe
  • Product Ownership
  • Stakeholder Alignment
  • Risk & Budget Management
  • Certified Scrum Master (CSM)
  • Cloud/Data Certifications (AWS/GCP - In progress)
  • Master of Computer Science (Honors), Monash University
  • Bachelor of Engineering, Computer Science, University of Melbourne

Interactive Architecture Map

Trace how requests move from edge clients to Gemini, telemetry, and governance.

EdgeClients & Sensors
API GatewayRate limit & Route
Vector DBEmbeddings
GeminiInference Core
TelemetryMetric Bus
GovernancePolicy & Risk

P95 latency

~180 ms

Edge → Gemini

Throughput

~12k req/s

Parallel reader sessions

Vector hit accuracy

3 shards

Multi-region cache

Path components

Node states across the journey

Edge clients

Browsers, mobile, and sensor kits.

API gateway

Front door, throttling, metadata.

Vector store

Distributed cache of embeddings.

Gemini

LLM core with safety filters.

Telemetry

Metric bus and heartbeat feeds.

Governance

QA, risk, and compliance loops.

LLM Chat Path

Select a path to highlight the packets moving through edge, gateway, vector store, Gemini, telemetry, and governance.

Live feed

Edge → API → Vector → Gemini → Telemetry → Governance

Let's ship AI/ML programs that stay fast, safe, and compliant.